ABS - PO Learning Shared Service Lead - Hsinchu
IntroductionEffective learning, development and knowledge management is key to execute ASML business strategy. Timely and accelerated development of our people is needed in the context of strong company growth.The learning organization aims to reduce time to knowledge and time to competence by integrating learning and knowledge management, to ensure all employees can easily access the knowledge and develop skills and expertise they need to perform well in current and future roles.As part of the learning organization, Learning Shared Services was established to provide support for all Learning Academies worldwide. Learning Shared Services is responsible for realizing an effective & efficient learning service offering by providing scale, expertise & resources for the execution of learning administration, technology, content management and activity delivering.Job MissionFor our Learning Shared Services Asia team, we are looking for a Learning Services Lead to act as the linking pin and partner for the learning organization and it’s academies. You are responsible for gathering, aligning and translating the learning needs into operational services of high quality. This is crucial to drive the time to competence and development of all our employees. Finally, the Learning Shared Services Lead also acts as a mentor for Learning Service Coordinators and System Experts regarding their delivered services.EducationMaster degree levelExperienceAt least 3+ years of experience with project Management dealing with multiple and complex stakeholders.MS Office: especially Outlook, Excel, and OneNoteExperience with working in a big and fast paced (international) companySystem knowledge of a Cornerstone (LMS), project management (Wrike) or ServiceNow (customer service) is preferredPersonal SkillsLeadership and Project Management skillsCustomer oriented (providing swift, efficient and personal guidance to the business)Well-developed analytical skills in combination with a very pragmatic and result-driven approachStrong on organizational sensitivityGood and professional communication skills and pro-active in stakeholder managementTeam player mentality and able to work independently as wellAble to step out of your comfort zone / have a learning & growth mindsetStructured way of workingGood and professional level of Mandarin and English language skills in speaking and writing is required.Language skills for Japanese or Korean are a plusCommitted to the success of the Learning Shared Services team and of ASMLJob DescriptionAlign with Academy Lead and Academy team (SPOC)Provide, share and align evaluation data with academies to monitor the quality of the learning initiativesSupplier management for continuous improvement and safeguarding the existing learning solutionsAdvise on how to translate global learning initiatives into operational processes/solutions of high quality and responsible for global SLA’s/RunbooksAdvise and inform Regional Learning Serv...