Account Executive, Business Development
Job Title: Account Executive, Business Development Department: Ticketing Reports to: Director, Premium Hospitality & Business Development Job Summary The Account Executive, Business Development reports to the Director, Premium Hospitality & Business Development and will assist with all outbound ticket sales related functions. This individual will be primarily responsible for selling each facet of our business: season tickets, partial plans, premium single match tickets, and group tickets. What You’ll Do: Generate new business via direct B2B and B2C outreach, with a focus on each sales facet of our business Lead our Ticket Sales and Service team in overall phone call and email activity with prospective ticket buyers Consistently meet and exceed weekly, monthly, and yearly sales goals Manage interactions with prospects through use of CRM system including accurately documenting client information and abiding by team policies and procedures Build relationships with prospective customers via outbound communication efforts and enhance those relationships through face to face and virtual appointments Collaborate with Marketing, Special Events, Community Relations, and Ticket Operations to promote new ticket campaigns and ticket-based offerings Assist with sales and retention efforts including servicing and upselling existing and new clients Assist event staff during matches with day-to-day customer service, operations, ticket fulfillment, and other miscellaneous duties at all FC Cincinnati home games Responsible for meeting or exceeding individual and team performance and developmental goals Attend events and complete other duties as assigned What You’ll Bring High school diploma required, Bachelor’s degree or equivalent education preferred 1+ year of prior experience in outbound sales, sports or live entertainment preferred but not required What You’ll Need: Positive “Make it happen” attitude Ability to adapt to new tasks quickly Experience using SeatGeek preferred Strong Word, Excel, and PowerPoint skills Excellent written and oral communication and presentation skills Strong ability to multi-task, in a fast-paced working environment Strong team philosophy: proven ability to work positively, collaboratively, and professionally within a team and across an organization An innovated approach and willingness to contribute creative solutions to problems as they arise Ability to work nights, weekends and holidays as required by FCC game schedules, premium and hospitality events Culture & Philosophy In the FC Cincinnati Sales and Service department, everything we do is guided by three principles: attitude, effort, and results. Attitude: How you show up every day. It’s the positivity, professionalism, and willingness to learn that sets the tone not just for you, but for the entire team. Effort: The work you put in. It’s making the extra call, staying disciplined, and doing the&...