Account Manager Employee Banking 100% (f/m/d)

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. The Account Manager (AM) is mainly responsible for servicing the clients (Employees of the Bank) in the day-to-day work and takes ownership of the account administration, documentation formalities and tasks in daily operations and projects impacting the account administration. She/he will be part of a team responsible to execute trades and this entails dealing with routine enquiries and transactions as well as documentation to meet regulatory requirements without the involvement of a Relationship Manager. She/he demonstrates excellent professional, personal as well as social skills when liaising with clients. The AM ensures the operational client account management and interacts with internal as well as external stakeholders independently and provides clients with relevant information. The AM acts as role model in bringing the best service quality to clients in a fast, professional and friendly manner, always living the Julius Baer values (Care, Passion, and Excellence). Professionalism and responsiveness are key. The AM shows professional commitment to ensuring excellent administration of the account, to clients as well as to the Bank and is willing to go the extra mile.YOUR CHALLENGEClients supportService clients in the day-to-day work and handle the full account management of a client on an execution-only basis (no investment advice provided) without the involvement of a Relationship ManagerAttend incoming calls and e-mails and ensures efficient and prompt handling of orders, trades, transactions, deposits, loans etc.Handles the account openings for new clients as well as account changes to existing clients, ensures that accurate and high-quality client relationship documentation formalities are met and maintained to a high standard at all times including client identification documentation (CDB), account opening forms and other relevant legal formsInteracts with clients globally in an independent and professional manner in all aspects of account managementEnsures efficient and prompt handling of orders, trades, transactions, etc.Proactively takes the lead in client relationship and all related tasks (systems, applications, processes, documents etc.), with high-quality, precision and timely responsivenessBusiness DevelopmentManages the internal projects, which impact the account relationships, directly solving the administrative issues that arise and ensuring that all relevant systems are maintained and updated and all documentation collected as necessaryOrganises herself/himself in an efficient and compliant manner and ensures timely and appropriate information of the superiorConducts reviews, plans ahead and documents his/her own work at all times shares relevant information, ideas, findings and research with...

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