Account Manager Lead – Supply Chain Finance (Corporates)
Product: Supply Chain Finance (Demica) Territory: Corporate Customers Location: London (Hybrid) Help corporate customers unlock growth through Supply Chain Finance As organisations increasingly look to optimise working capital, strengthen supplier relationships and improve cash flow efficiency, Supply Chain Finance has become a critical strategic tool. At FIS, we help corporate customers maximise the value of their working capital programmes through innovative financing solutions powered by the Demica platform. We're looking for an Account Manager to drive growth, deepen customer relationships and maximise the value delivered across our corporate Supply Chain Finance customer base. This role will provide dedicated coverage for corporate customers, ensuring opportunities for expansion, retention and customer success are fully realised. The impact you'll have As an Account Manager, you'll build trusted customer relationships, identify growth opportunities and help corporate customers maximise the value of their Supply Chain Finance programmes. You'll: Manage and develop relationships with a portfolio of corporate customers. Act as the primary commercial contact for customers throughout their lifecycle. Identify opportunities to expand existing programmes and introduce additional solutions where appropriate. Build trusted relationships with key stakeholders across treasury, finance, procurement and working capital functions. Partner with customers to understand strategic priorities and align solutions to business objectives. Drive customer retention through proactive engagement, issue resolution and value delivery. Collaborate with sales, product, implementation and client services teams to deliver an exceptional customer experience. Develop and execute account plans focused on customer growth, adoption and long-term success. Serve as a customer advocate by providing market feedback and customer insights to internal teams. Influence how customers approach working capital optimisation, supplier engagement and Supply Chain Finance strategy. Your success will be measured through revenue growth, customer retention, account expansion, customer engagement and long-term value creation. What you'll be supporting You'll represent FIS's Supply Chain Finance capabilities through the Demica platform, helping customers optimise working capital and strengthen supply chain relationships through: Supply Chain Finance programmes. Working capital optimisation initiatives. Supplier financing solutions. Buyer-led financing programmes. Programme adoption and utilisation strategies. Customer onboarding and expansion opportunities. Reporting, analytics&n...