Account Supervisor

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to the Account Director, you will support client relationships and oversee the daily execution of retail campaigns (BAU) and social boosting initiatives. Your primary focus is ensuring smooth project delivery, tracking campaign performance data, and monitoring the internal creative asset workflow. In this role, you will act as a key connector between the client's immediate demands and our execution teams, working closely with a Product Manager (PM) to balance creative output with media execution.

- Be a primary contact for assigned performance media accounts, channels, or campaigns, ensuring clear communication and agreement on client goals.

- Explain client goals internally and demonstrate how the agency's work aligns with and delivers on these expectations.

- Develop and support briefs that align with ...