Accounts Clerk
The Accounts Clerk supports the combined Business and Bursar Office at the Sellersburg Campus. This position combines student account services with procurement and finance support, offering a diverse range of responsibilities. Serving as the primary point of contact for the office, this role is highly service-focused, managing all incoming calls, assisting students with account-related inquiries, and ensuring accurate payment processing. The position also collaborates with other campus departments and external vendors, supporting purchasing and compliance functions that keep campus operations running smoothly. Other duties as assigned to meet evolving campus needs. Responsibilities may shift during peak periods or as institutional priorities evolve. Due to the sensitive nature of student and vendor information, confidentiality and discretion are essential.Hourly Range: $15-20 (based on education and experience)Key Responsibilities:Serve as the primary point of contact for the combined Business/Bursar Office, answering calls, assisting students, and welcoming students, faculty, staff, and campus visitors.Assist students with tuition payments, refunds, payment plans, and account balances.Process payments in Ivy Tech’s online systems (Banner and Workday); balance and reconcile the cash drawer daily.Code student accounts accurately and maintain compliant records.Collaborate with other departments to resolve student accounts or process-related questions.Review returned payments and stale refund checks and coordinate resolution with students.Enter requisitions, track purchase orders, and process vendor invoices.Work closely with Finance and Facilities teams to ensure timely and accurate purchasing.Monitor and manage financial spreadsheets and projects, as needed.Collaborate closely with the Business Office Assistant Director and Bursar Office Assistant Director with any special projects or tasks during their peak seasons.Perform other duties as assigned.The above is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.QualificationsRequired:Demonstrated customer service skills and effective communication.Accurate keyboarding and business math competency.Ability to maintain confidentiality, prioritize multiple tasks, and work independently.Preferred:Associate degree.Experience in finance, procurement, or customer service operations.Core Competencies:Customer Service Focus – demonstrates a heart to serve and provides a positive experience for students, staff, and vendors.Initiative and Self-Motivation – independently takes action, solves problems, and anticipates needs.Attention to Detail – maintains accurate records and ensures deadlines are met.Confidentiality and Professionalism – handles sensitive inform...