Administrative Support III
Inside the RoleThe Office Team Lead is a cross-functional, customer-facing role responsible for overseeing administrative and operational processes that support the Parts Distribution Center (PDC). This role ensures smooth coordination from inbound receiving to outbound shipments while delivering high levels of customer satisfaction for both internal stakeholders and external partners.Posting InformationWe provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.We Take Care of Our TeamPosition offers a starting hourly range of 27 - $36 Hr. USD Pay offered dependent on knowledge, skills, and experience Benefits include 401k company contribution with company match up to 8% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. What You Drive at DTNAInitial triage of HR-related matters onsite.Conduct onboarding and exit interviews.Manage FMLA, Sedgwick, STD, and HIPAA-related processes.Prepare weekly and monthly HR reports.Support OSHA reporting and compliance activities.Oversee administrative staff (Receiving and Shipping Coordinators).Provide customer service support for internal and external stakeholders.Manage APC tickets and system requests.Coordinate receiving and shipping documentation.Process PARs, purchase requests (PRs), and goods receipts (GRs).Handle non-production material (NPM) purchasing.Support budget management activities.Plan and organize employee engagement events (holiday luncheons, family days, facility events). Support new hire onboarding.Provide support for Workday and other HR systems.Provide Company policy clarification.Support systems and tools such as Badge Development Software, Kronos, Workday, SAP, DVIEW, FMX, APC / Salesforce.Knowledge You Should Bring3 years of relevant experience or AA degree + 1 year of relevant experienceAt least 1 year of experience managing front desk operations, including greeting visitors, handling incoming calls and emails, coordinating communication between departments, and providing administrative support in a fast-paced environment.Excellent Customer Service skillsContinues Improvement mind setAbility to multitask and prioritize in a fast-pace distribution environmentProficiency in Microsoft Office Suite (Outlook, Excel, Words, Team)Adaptability and flexibility in changing environmentsRequires a broad understanding of skills, knowledge, and procedures of roleExceptional Candidates Might HaveManufacturing or Distribution Center experience is a plusUses ...