Agent - Air Export Operations
As a Fortune 500 company, Expeditors employs more than 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.Our MissionWe recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Ensure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Air Export Files and reportingUse Tree View on daily basisEnsure arrival notices are communicated to overseas and customersEnsure accurate and timely client and vendors billingInteract with our customers in arranging their international shipments, meeting customerservice standardsContribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved)Meet compliance at all times to regulations internal and external in accordance with government regulationsUnderstand department process flow, and looking for best practices to improve operational efficiency and productivityEnsure all customers standard operating procedures in place and updated in the DLSOPsMeet KPI standards in accordance with the Company’s proceduresOverseas communications, timely responses to emails and requests (internal and external)Escalation of problems to Management when necessaryTake on additional assignment as required, supporting company needs. Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive resultsGood Microsoft Office skills (Excel, Word etc.)Emotional resilienceSelf-reflecting and open to feedbackInitiative and ability to work in autonomyRole model of integrity and pride for all employeeProven supervisory attitude Expeditors offers excellent benefits:Group Medical InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program Bonus