AI Automation Intern, Business Operations

At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients. We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change. About the Role We're looking for an intern who already has real hands-on experience with AI tools like Claude and Gemini and is excited to put that experience to work on real business problems. You'll join our G&A team, partnering with People Ops, IT, Finance, and Accounting to spot repetitive, manual processes and turn them into AI-assisted or fully automated workflows. This is a hands-on role from day one — you'll be embedded with real teams, solving real problems, and helping move active projects across the finish line. It's a great fit for a business-minded student who wants experience at the intersection of AI, operations, and process improvement, and who wants to see their work actually put to use. What You'll Do Partner with G&A, People Ops, IT, and Accounting to identify and develop AI automated solutions to support daily operations.  Design, build, and pilot AI-powered workflows and tools using Claude, Gemini, and other AI platforms. Help move existing AI and operations projects forward — from research and prototyping to testing and rollout. Document new processes and create simple guides or playbooks so teams can adopt and maintain the tools you build. Gather requirements from stakeholders across departments, test proposed solutions, and iterate based on feedback. Track the impact of your work — time saved, errors reduced, processes streamlined — and report results to G&A leaders and key stakeholders.  Take on ad hoc business operations projects and tasks as priorities shift across the G&A function. What We're Looking For Demonstrated hands-on expertise using AI tools such as Claude and Gemini to complete work — research, writing, workflow design, data tasks, and more.  Able to speak concretely about how you've used AI tools to solve a real problem, not just that you've experimented with them. Currently pursuing a Bachelor's or Master's degree; Juniors, Seniors, and graduate students are all encouraged to apply. Business-related majors preferred (e.g., Business Administration, Management Information Systems, Business Analytics, Accounting) —...