AI/ML Engineer

Profound is the marketing platform for the AI era. As people increasingly turn to ChatGPT, Perplexity, and Gemini to decide what to buy, we give brands the intelligence to see how AI represents them and the Agents to act on it. Today, ~13% of the Fortune 500, plus companies like Ramp, Figma, Chime, Calendly, and DocuSign, use Profound to turn AI Search from a black box into a measurable growth channel.

Backed by Lightspeed, Sequoia, Kleiner Perkins, and Khosla Ventures at a $1B valuation, we're a lean, fast-moving team across NYC, SF, Buenos Aires, and London, shipping at a relentless pace and defining a new category at the biggest shift in marketing in 25 years. If you want to do the best work of your career at the frontier of AI, come build it with us.

As an AI and ML Engineer, you will design, build, and ship large scale NLP and LLM systems that power classification, ranking, clustering, topic discovery, and content generation. You will own workflows from data to deployment, partner across product and engineering, and turn real user conversations into production features and publish-ready content that drives visibility, engagement, and conversion.

WHAT YOU’LL DO

- Build and deploy NLP models at scale for classification, ranking, clustering, topic extraction, and summarization

- Design LLM workflows for context and content generation end to end, including topic discovery, brief creation, outlines and drafts, revision loops, and publish-ready assets

- Develop prompt and template libraries aligned to brand voice and channel, including blogs, landing pages, help docs, and ads, with retrieval for evidence-grounded generation and citations

- Create evaluation frameworks for generated content, including factuality, coverage, tone, safety, and originality, with rubric-based LLM evaluations, human-in-the-loop review, and red teaming

- Instrument content performance across AEO and SEO visibility, engagement, and conversion, and run experiments to improve...