AI Platform Product Management, Agent Builder & Governance
Calling all innovators - find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleAI Platform Product Management, Agent Builder & GovernanceAbout your role:Lead product strategy and execution for agent creation, governance, identity, access, risk controls, and platform administration within agentOS. You will work across Engineering, Architecture, Security, Risk, Compliance, Legal, and user experience teams to deliver secure, scalable platform capabilities for regulated financial services. This role helps financial institutions safely create, govern, and manage AI agents across banking workflows.What you'll do:Define product strategy, roadmap, and success measures for agent creation, lifecycle management, governance, identity, access, risk controls, and platform administration.Translate governance, operational, and control requirements into clear product workflows for administrators, builders, reviewers, approvers, and operations users.Lead product discovery, workflow design, user journeys, wireframes, prototypes, requirements, acceptance criteria, release planning, and post-release measurement.Define evaluation criteria, test scenarios, scorecards, quality measures, and production readiness standards for AI-enabled platform capabilities.Partner with Engineering and Architecture to deliver secure, scalable, cloud-native capabilities that support enterprise deployment and administration of AI agents.Collaborate with Security, Risk, Compliance, and Legal teams to support governance, auditability, privacy, identity controls, and operational readiness requirements.Guide and develop product managers and cross-functional contributors, establish clear priorities, and drive consistent execution against roadmap commitments.Coach team members on product practices, measurable outcomes, and decision frameworks to improve delivery quality and platform adoption.Align cross-functional teams around scope, sequencing, tradeoffs, and delivery plans to support platform goals and enterprise requirements.Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.Experience you'll need to have:10+ years of experience in product management for enterprise software, AI platforms, fintech, software as a service, infrastructure, workflow, security, or developer products.8+ years of experience building and shipping platform products used by multiple teams, customers, or user personas.8+ years of experience translating technical, governance, identity, and risk requirements into product requirements, wor...