Analyst, Decision Engine (Portfolio Strategy)
Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way.
We are seeking a detail-oriented and curious Analyst to support the optimization and further integration of our decision engine into our process flows. This role is vital to our mission, directly assisting in the assessment of risk and the streamlining of the offer drafting process.
Reporting to the Manager of Portfolio Strategy, you will work closely with the Pricing, Risk, and Engineering teams to implement new workflows and ensure our decisioning capabilities are accurate and efficient.
KEY RESPONSIBILITIES
DECISION ENGINE IMPLEMENTATION & TESTING
- Configuration Support: Own the implementation of new process flows, rule changes, and logic updates within the third-party decision engine (e.g., Taktile).
- QA & Testing: Execute testing for new decisioning parameters and A/B tests to ensure accuracy before full deployment.
- Backtesting: running historical what-if simulations using historical observations in the decision engine.
- Data Integrity: Validate data flows between third-party vendors and internal core applications, ensuring stability and accuracy.
CROSS FUNCTIONAL COLLABORATION
- Requirements Gathering: Collaborate with business stakeholders (Pricing, Risk, etc.) to document requirements for process improvements.
- Process Documentation: Help maintain documentation for business processes related to decision logic, A/B testing specifications, etc..
- Technology Liaison: Work closely with the technology and engineering teams to ensure that decision engin...