APAC Physical Security Systems Administrator
Position Overview
We are seeking an experienced APAC Physical Security Systems Administrator to support a large-scale enterprise physical security environment for a leading Global Technology & Entertainment Company. This role is responsible for the administration, configuration, maintenance, and optimization of enterprise security systems, requiring advanced Genetec Security Center expertise with a focus on Synergis access control and video surveillance systems. The ideal candidate is a highly technical systems administrator with experience supporting global security operations, ensuring system reliability, troubleshooting complex issues, and partnering with cross-functional teams to deliver secure, scalable solutions.
The APAC Physical Security Systems Administrator role is a remote position requiring the employee to reside in Singapore, with occasional travel to client offices approximately twice per quarter. This is a full-time position offering competitive benefits.
Essential Job Functions
Administer, configure, and maintain enterprise physical security systems, with a strong focus on Genetec Security Center, including Synergis Access Control and video surveillance platforms.
Program and configure new security devices, system expansions, upgrades, and Day 2 operational enhancements across APAC environments.
Monitor system health, optimize system availability, and proactively identify and resolve issues impacting physical security infrastructure performance.
Perform advanced troubleshooting, root cause analysis, system backups, firmware updates, log reviews, and preventative maintenance activities.
Manage and prioritize service requests and break-fix incidents through Zendesk, ensuring timely resolution, documentation, and operational visibility.
Configure access control systems, manage load sheets, perform Genetec programming, and maintain system configurations supporting operational and project requirements.
Coordinate with internal teams, vendors, in...