Bonterra

Assistant Event Manager (PT)

United StatesFull timeManager$25 / hourPosted 23 days ago
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US Salary Rate: $25/hour upon successful completion of training and certification requirementsAbout UsBonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.About the RoleTHIS IS A FULLY ONSITE ROLE SUPPORTING EVENTS IN BOSTON, CLEVELAND, FORT WAYNE, PHILADELPHIA, RICHMOND, VIRGINIA BEACH AND SURROUNDING AREAS. CANDIDATES MUST BE LOCATED IN OR NEAR ONE OF THESE MARKETS TO BE CONSIDERED.About the Role:OneCause, a Bonterra Company, is committed to helping cause-driven organizations amplify their message and raise more funds with easy-to-use fundraising solutions. First to market as BidPal in 2007 with revolutionary mobile bidding, our solutions now power online giving, event management, mobile bidding, and peer-to-peer fundraising for nonprofit organizations of all sizes.This is a part-time, seasonal position supporting our clients during on-site events. The location of events varies. On-site Requirements:You must be able to travel within a 125-mile radius of your home market.On-site attendance for events lasting 10–12 hours, with the physical ability to stand and move for extended periods.Scheduling flexibilityCandidate Responsibilities:Support the successful execution of customer events through on-site management of OneCause technologyWork with OneCause staff including Event Managers, Onsite Support, and Support StaffHelp manage OneCause technology including OneCause proprietary software, laptops, and iPadsAssist Event Manager with assigned OneCause-related client expectationsAssist Event Managers in navigating and troubleshooting our software in real timeReview all client auction and guest data and make appropriate changes where necessaryWork with client to ensure software is fully utilized to maximize event revenue by providing recommendations that follow best practicesRequirements:2+ years of in-person customer service experienceComfortable using intuitive web-based software as well as smartphone technology (iPhone and Android)Basic knowledge of setting up and troubleshooting hardware (iPads/laptops/smartphones)Exceptional communication skills, not limited to but including written, interpersonal, and public speaking.Highly organized with the ability to meet multiple concurrent deadlines in a fast-paced environment.High level of initiativeBonus Points if you have:Event, non-profit, or fundraising experienceExperience with web-based softwareAt this time, we are unable to cons...

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