Assistant General Manager
Our client with strong investment in the Real Estate sector is looking to engage the services of an experienced, professional and intelligent individual for the post of an Assistant General Manager who would amongst other things be responsible for Planning, Organizing, Staffing, Coordinating and Controlling of all the organisations engagements. She/he will work directly with the General Manager with the aim of creating value, maximising growth or improving the business performance of the organisation and its clients.
The Assistant General Manager (AGM) will assist the General Manager in executing the day-to-day activities in support of the strategic planning initiatives to ensure a productive and profitable operation, while helping to promote an overall corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation throughout the operation. Creating value, maximising growth or improving the business performance of the organisation and its clients. Ensuring hitch free internal and external customer experience.
The AGM will report to the following;
Department/Division/Unit: Operations
Functionally Reports To: General Manager Roofing Department
Administratively Reports To: Managing Director
RESPONSIBILITIES
- Assist the General Manager in maximizing sales and profits by meeting and exceeding sales targets and budgets while minimizing shrink.
- Assists the General Manager in recruiting and developing quality staff at all levels. Provides input to location succession planning.
- Provides leadership, effective management and training for staff.
- Ensures communications from home office and the General Manager is delivered to all staff levels.
- Ensures full adherence to all company policies and procedures.
- Implements and enforces controls that protect the company’s assets from internal and external shrink.
- Ensures over-all coaching and supervision is delivered consistently to ensure excellent customer service.
- Be responsible to secure effective management of the projects.
- Act as a navigator and a visionary to build and lead a team of dynamic and innovative professionals.
Completes on a timely basis all administrative work as assigned by the General Manager, (i.e. scheduling, back office administration).
- Performs daily/ weekly operational audits.
- Ensures adherence to all promotional programs and reports deficiencies in compliance to the General Manager.
- Demonstrates excellent product knowledge and visual merchandising skills
- Performs daily inspections in stores to ensure company standards in visual presentation, stock replenishment and housekeeping are maintained.
- Fulfils all responsibilities of General Manager in his/her absence including responsiveness to landlord and home office requests.
- Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and...