Assistant Manager, Key Account Management, Grab For Business
About Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Get to Know the TeamThe Grab For Business team empowers corporate clients across Southeast Asia by managing and streamlining their business mobility, corporate transport, food delivery, gifting, and express logistics needs.Team Purpose: We act as strategic partners to enterprise clients, transforming how companies manage everyday corporate expenses and operational logistics through tailored Grab solutions.Culture & Working Style: We are a fast-paced, collaborative, and data-driven team that values entrepreneurial thinking, continuous learning, and direct impact. We operate with high agility, fostering a culture where initiative is rewarded and innovative ideas are actively implemented.Impact at Grab: By acquiring, retaining, and expanding corporate accounts, our team directly drives B2B revenue growth and expands the reach of Grab's ecosystem into the corporate sector. Get to Know the RoleAs a Key Account Manager (Grab For Business), you will take ownership of a portfolio of high-value enterprise accounts, driving adoption, revenue growth, and long-term client retention.Reporting Line: You will report to the Manager, Key Accounts Management of GrabForBusiness.Workplace Type: This role is hybrid. You will report to the office in Exquadra three days a week, with the remaining two days dedicated to field work or working from home.Why Join Us? If you are passionate about driving enterprise transformation, leveraging cutting-edge tech, and shaping the future of B2B mobility and corporate services in Southeast Asia, apply today to build your career with us! The Critical Tasks You Will PerformPortfolio Growth & Revenue Retention: Manage a strategic portfolio of top-tier enterprise clients to hit and exceed monthly gross merchandise value (GMV) and revenue targets through upselling corporate transport, express, and gifting solutions.Consultative Account Strategy: Conduct regular business reviews with key client decision-makers (HR, Procurement, Admin) to analyze usage patterns, optimize corporate travel/food policies, and demonstrate clear ROI.Data Analytics & Deliverable Insights: Leverage internal data analytics tools to evaluate client consumption trends, forecast enterprise usage, and build predictive churn models to proactively resolve account risks.Cross-Functional Collaboration: Partner with Product, Operations, and Regional Marketing teams to build bespoke enterprise features, resolve operational bottlenecks, and execute targeted client engagement programs. What ...