Assistant Manager of Cash Operations (Los Angeles)
CompanyFederal Reserve Bank of San FranciscoWe are the Federal Reserve Bank of San Francisco — public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans. As part of the nation’s central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the U.S. That means we seek and appreciate new perspectives and build opportunities to learn and grow. At the SF Fed, we approach our work with integrity and a commitment to service.Assistant Manager of Cash Operations (Los Angeles)Lead our Los Angeles Cash Operations team in processing U.S. currency using advanced authentication and sorting technology. This is a critical leadership role overseeing a large team in a fast-paced, highly regulated environment where your work directly impacts the nation's financial stability.Location: 950 Grand Avenue, Los Angeles, CASchedule: Monday–Friday, 7:00 AM–4:00 PM (Onsite)Reports to: Cash Operations ManagerWhat You'll Do:Lead Operations: Supervise currency processing activities, optimize staff resources and machine utilization, and meet customer deadlines while achieving quality, cost, and efficiency metricsDrive Performance: Set team goals, monitor progress, and implement solutions to improve production and operational effectivenessManage Risk: Create and maintain quality control policies, conduct risk assessments, and ensure compliance with Federal Reserve regulationsBuild & Develop a High-Performing Team: Mentor, coach, and train team members for career advancement and high performanceSolve Problems: Resolve operational issues ranging from routine to complex across machine performance, inventory, customer transactions, and accountingBuild Relationships: Manage customer and vendor relationships to ensure service level adherenceQualifications:Bachelor's degree or equivalent work experience5+ years in cash/business operations3+ years leading teamsStrong leadership and communication skillsAnalytical and problem-solving abilitiesMicrosoft Office proficiencyAbility to work onsite Monday–Friday, 7 AM–4 PMAdapt to different shifts based on business needsKey Success Factors:Demonstrated accountability, collaboration, and influenceEmotional intelligence and interpersonal effectivenessAbility to make data-driven decisionsExperience in regulated or high-security environments (preferred)Compensation & Benefits:Base Salary Range: Min: $97,100 Mid: $126,000 Max: $154,900 (Location: Los Angeles)Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographic and other market data.Benefits:Competitive pay + bonus plan granted based on performance.Generous medical, dental + vision insurance coverageCompetitive retirement benefits including pension and employee matching 401k progr...