Associate Director/ Senior Manager, Product Proposition and Solutions
The Associate Director/ Senior Manager, Product Proposition & Solutions is responsible for defining, developing, and executing innovative product strategies that drive sustainable growth, customer value, and market differentiation. This role participate the end-to-end product lifecycle across key portfolios, ensuring alignment with business objectives while delivering competitive, customer-centric solutions.The role acts as a strategic bridge between business, technology, and customer needs—translating insights into actionable product propositions and delivering impactful outcomes.Position Responsibilities:Develop, monitor and refine long term product strategies for key product portfolios that will distinguish Manulife’s product offerings in the marketplace Conduct research and analysis including customer research, trend forecast and competitive positioningBuild the strategic roadmap to align to overarching business goalsAnalyze the market to develop to identify opportunities and recommend sound product strategies to support the launch of key products, features and servicesLead key product projects from inception to launchBuild and grow vendor relationships Maintain a relevant and concise product shelf that has a positive impact to sales and persistencyParticipate in capabilities presentations, distribution roadshows and industry events Track, measure and report successes, trends and anticipated business to manage resources effectively Monitoring the performance of productsMentor junior members of the teamActs as the voice of the customer in the definition of product; incorporates feedback from customer interviews and user researchLeads the ideation, design, and planning of the productWorks with software development teams to define hypotheses, run experiments (surveys, concept testing, analytics tools,), and analyze data to make decisions on features that influence the direction of the product (owner of product backlog)Works with strategic design to gain an understanding of use personas, pain points and journeysProvides insights into product, technology and market trendsDefines roadmaps and detailed user stories, and partner with scrum masters to enable delivery of prioritized featuresCollaborates with engineers & leadership to uncover pain points and opportunities to accelerate the delivery of new value through softwareSpecifies and effectively communicates desired outcomes for current and future productsInformation to and from internal contacts to capture intelligence gathered in the field. Focus on risk management, work with legal and compliance departments to obtain necessary approvals and support, while ensuring material meets regulatory requirementsRequired Qualifications:Undergraduate degree in finance, marketing, business, or related field 8+ years relevant experience in product management, development and product strategy In-depth knowledge of financial services and industry practice...