Olaplex

Associate Manager, International Retail Sales (Hybrid Role - London, England)

London, New York, United KingdomFull timeManagerPosted 22 days ago
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OLAPLEX, a category-defining leader in prestige hair care, continuously seeks talented individuals to join in our mission to transform foundational hair health and deliver great hair days today, tomorrow, and for years to come. As the original bond builder, we are dedicated to fostering a culture that celebrates the bonds within our teams. OLAPLEX elevates individuals from all backgrounds with the belief that together we can unlock the full potential of science to extend the health, life, and beauty of hair for all. About the Role:  The Associate Account Manager is responsible for owning and growing developing accounts within a defined market and business channel. This role supports account execution, sales performance, and cross-functional delivery in partnership with internal teams. The Associate Manager owns their account performance while also supporting broader commercial activities and accounts across the market.  Key Responsibilities Account Management Manage strategic customer relationships and execute joint business plans  Manage business plan execution, including but not limited to launching new products, delivery of product marketing and training support, meeting customer deadlines, managing customer orders, and supporting forecasting Lead regular business reviews with developing accounts and provide account updates, promotional activities, and market trends  Ensure timely communication of pricing, orders, credits, and sales support  Visit customers regularly within the market to ensure Olaplex standards and objectives are achieved, and to assess and execute key opportunities to maximize sales and profitability Account Support Support Account Managers with account management tasks, including promotional calendar updates, order tracking, and internal coordination  Assist in preparing joint business plan materials, reports, and presentation decks  Respond to day-to-day customer requests under supervision  Execution  Coordinate the execution of brand and education activations with partnerships from the Marketing and Education teams  Monitor product availability, pricing communication, and on-time delivery  Assist with basic sales and KPI reporting as needed  About You:   2-4 years of experience in sales support, account coordination, or a related commercial role  Ability to travel 10-15% of the time Strong organizational and administrative skills Comfort with Excel, presentations, and CRM tools  Eager to learn and grow within commercial environment  Fluent in English and key market specific languages  We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us. Our Total Rewar...