Associate, People Operations

Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching their full potential.   This role follows a hybrid model, based out of our New York City office with three days on-site and two days of remote flexibility.   About the Role Success Academy is seeking a People Operations Associate to join our HR Team, reporting to the Lead, People Operations. This role plays a key part in supporting the employee lifecycle and ensuring an excellent employee experience through efficient execution of administrative tasks and HR processes. The ideal candidate is highly organized, detail-oriented, and eager to contribute to the team’s success in a fast-paced environment. This role focuses on consistent professional communication, quick responsiveness, independence, and exceptional team-work.    In this role, you’ll make an impact by: Acting as the first point of contact for HR-related inquiries via the ticketing system, triaging requests to appropriate teams or providing accurate responses using templates, policies, and your knowledge base. Supporting all aspects of the employee lifecycle, including pre-employment processes (e.g., background checks, fingerprinting), onboarding logistics (e.g., catering, attendance tracking), and internal mobility (e.g., HRIS updates for transfers, title changes, or compensation adjustments). Assisting with maintaining and updating the Workday HCM system, ensuring accuracy and consistency in employee data. Assisting with data entry for annual HR processes such as promotions, school transfers, and compensation reviews. Supporting in the preparation of reports for various organizational needs and assisting with compliance-related documentation. Providing clear and helpful information to managers and staff regarding HR policies, procedures, and processes. Collaborating with team me...