Associate Product Manager

Job DescriptionPosition Title: Associate Product ManagerPosition Reporting To: Product ManagerDepartment: Product ManagementLocation: Monterey, CA Headquarters OfficeStatus: Full-Time EmployeeEssential FunctionsThe ideal candidate will support Product Manager(s) in defining product release requirements based on market problems. This candidate will work with Product Managers and Marketing Communications to assist in defining the go-to-market strategy by providing key product and market insights.  Communications skills are key to success in this role.   The candidate must be prepared to communicate with all areas of the company, with emphasis on supporting the sales channel and customers.This candidate will possess a unique blend of business and technical savvy that includes a big-picture vision and the drive to make that vision a reality.  This candidate must also enjoy spending time in the market to understand market problems, and finding innovative solutions for the broader market. Success is achieved by meeting or exceeding product P&L commitments.Key Essential Functions:You are a key contributor to the team responsible for P&L for on demand audio and video interpreting for both business and direct to consumer markets. You will analyze and optimize product profitability and sales success while collaborating with vendors, operations and customer service teams to cut expense and improve efficiency.Support On Demand Interpreting products and emerging AI-powered solutions, by translating customer, market, and operational needs into clear product requirements.Evaluate AI products, platforms, and capabilities to identify opportunities to improve data analysis, customer experience, operational efficiency, and product performance.Apply ethical and responsible AI practices to optimize product processes and daily workflows while protecting customer trust, privacy, quality, and compliance.Support the customer throughout the product lifecycle including: marketing; sales; client usage, growth and adoption; and operations including technical support.Collaborate with vendor partners to create optimal experiences for shared client bases, including evaluating the vendors’ products and representing solutions that are mutually beneficial.Discover, validate and prioritize market problems (both for existing and prospective customers) for handoff to the product development team.Seek new market opportunities for our products by leveraging the company’s distinctive competence.Assist in defining and sizing market segments.Conduct win/loss analysis.Partner with the sales teams to sell products and grow revenue profitably.As the market expert, speak at trade shows, industry events and webinars.Support final marketing and go-to-market plans.Participate in training the sales, implementation and customer service teams on all product enhancements.Additional FunctionsProvide product expertise on company initiatives and other projects/tasks.Devel...