Associate Solutions Manager

WHY NUMERIC

Every business relies on accounting. Yet most software in the space was built in the early 2000s — clunky, slow, and far behind the curve on AI. Today, accountants are facing a growing, unsolved data problem https://numeric.substack.com/p/accountings-data-problem as a consequence of complexity, data, and system fragmentation — and they lack the tools to solve it. The problems are real, hard, and increasingly urgent. But they're solvable.

Enter Numeric — the modern financial data platform for accounting and finance. Weaving together data, workflows, and AI-first solutions, we're empowering accounting teams to achieve verifiable, detailed financial data faster and make business decisions with greater confidence.

We have strong product market fit and a growing base of customers who love our product — including Anthropic, Plaid, Brex, Betterment, and many more. We're backed by top-tier investors including Menlo Ventures, IVP, Founders Fund, and 8VC, along with founders and executives from Ramp, Segment, and other category-defining companies.

ABOUT THE ROLE

- Do you love being the first line of support for customers who need help?

- Ever wish you could be the person who turns a frustrated customer into a delighted champion?

- Do you get energized by solving tactical problems while learning the strategic side of customer success?

If any of that resonates, this role is for you. As an Associate Solutions Manager, you'll be the operational backbone of our Solutions team, handling customer support, managing onboarding execution, and ensuring our customers get fast, high-quality assistance when they need it most.

This role is perfect for someone early in their career who wants hands-on experience in SaaS customer success while building deep expertise in accounting and finance workflows. You'll work closely with Solutions Managers who handle strategic account management, while you focus on the tactical execution that keeps customers happy and produ...