Bilingual French Financial Services Collections Associate

Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleBilingual French Financial Services Collections AssociateAbout Your Role:You will be responsible for the collection, via inbound and outbound dialing of unpaid consumer debt in a call center environment.Assign consumer debt inventory and be held accountable for collection performance based on departmental assigned targets.Collect accounts in compliance with applicable regulations and internal performance standards so as to achieve a pre-set goal objective.Utilize skip-tracing tools to obtain up-to-date customer information.Provide daily coverage of all accounts until payment arrangements have been made.Detail all discussions and actions in collections system or database.Multitask and navigate quickly through varies systems.What You'll Do:High school graduate/GEDMinimum of 1 year collections and/or customer service experience.Prior experience working in a call centerExperience You'll Need to Have:Commercial Collections (B2B) experienceKnowledge of applicable regulationsDemonstrated skip tracing skills and abilityFrench & English Bilingual Experience That Would Be Great To Have:Knowledge of collections regulations including to Fair Debt Collection Practices ActSponsorship:You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.Benefits at Fiserv:Fuel Your Life program to support physical, financial, social, and emotional well-beingPaid holidays and generous time away policiesNo-cost mental health support through Employee Assistance ProgramsLiving Proof program to recognize your peers’ extra effort with points used for rewardsEight Employee Resource Groups to foster a collaborative cultureUnparalleled professional growth with training, development, and internal mobility opportunitiesRetirement planning and discounted shares with the Employee Stock Purchase PlanMedical, dental, vision, life, and disability insurance options available day oneTuition assistance and reimbursement programPaid parental, caregiver, and military leaveThis role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.It is unlawful to discriminate aga...