Branch Manager - Industrial Pump Sales and Service
Master Pumps & Power, a SunSource company, has been an industry leader for over 45 years. As one of the largest pump distributers in North America we stock over 8000 pumps and offer custom design, fabrication and on-site services. We proudly serve customers in Texas, New Mexico, Louisiana, Oklahoma, North Dakota, Colorado, Pennsylvania, Arkansas, W. Virginia, Ohio, Wyoming and Montana. www.masterpumps.com
Summary:
Master Pumps and Power is looking for a Branch Sales Manager that can provide support to field sales, customers, and internal departments in the areas of product and application knowledge, pump sizing and selection, proposal generation, and order processing/management. Specifically, activities include, but are not limited to, review of customer specifications, pump sizing and selection, proposal preparation, providing technical support to customers, and interacting with customer service and operations to support sales orders.
Responsibilities
· Develop business strategies to raise our customer pool, expand store traffic, and optimize profitability
· Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
· Ensure high levels of customers satisfaction through excellent service
· Quote prices and process customer orders.
· Complete store administration and ensure compliance with policies and procedures
· Manage shop service department for customer repairs, fabrication, pump unit builds.
· Report on buying trends, customer needs, and profits
· Propose innovative ideas to increase market share
· Conduct personnel performance appraisals to assess training needs and build career paths
· Deal with all issues that arise from staff or customers (complaints, grievances etc)
· Be a shining example of well behavior and high performance
Requirements
· Proven successful experience as a store manager
· Experience in Industrial Sales/Rotating Equipm...