Business Analyst

Who We ArePoint32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.Job SummaryWe are seeking a skilled Business Analyst to join our dynamic team. As a member of the Product Administration team within the Government Markets department, you will provide interdepartmental support overseeing routine deliverables independently for identifying and escalating issues appropriately. The ideal candidate possesses excellent analytical skills, strong business acumen, and the ability to collaborate effectively. Key responsibilities include:• Ensure regulatory compliance and timeliness of submissions to state (both MA and RI), federal, and other regulatory bodies – scope includes over 1,000 submissions per year• Serve as a subject matter expert for Regulatory Reporting processes and reporting inventory• Actively collaborate with Government Markets leaders to ensure they are properly informed of regulatory submission activities and timelines as well as content quality and strategic implications• Monitor, triage, escalate, and report on internal/external requests regarding sensitive member information and product materials• Act as liaison with Business units to help research, triage and facilitate resolution of escalated issues• Document internal Policies & Procedures and update/assemble member-facing materials**This role follows a hybrid work schedule and requires in-office attendance on designated days. To support collaboration and team engagement, candidates must be based in the New England area and within a reasonable commuting distance of our office.**Job Description Key Responsibilities/Duties – what you will be doing (top five):Conduct detailed analyses of business processes and requirements.Translate business requirements into actionable specifications for technical teams.Develop and implement strategies to achieve business goals.Collaborate with stakeholders to understand their needs and gather requirements.Evaluate current business processes and systems to propose improvements.Perform data analysis to support decision-making proces...