Business Analyst
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The work we do and the innovation we drive Our values of share, care and dare A workplace culture that fosters creativity, diversity and autonomy Our borderless, global framework, which enables seamless collaboration The role We are looking for a Senior Business Analyst (eCommerce) with strong experience in digital commerce platforms to join our team in Canada. This role sits at the intersection of business strategy, customer experience, and technology, translating complex business needs into scalable and high-performing eCommerce solutions. You will collaborate closely with Product Owners, Engineers, and client stakeholders to deliver impactful digital commerce experiences. The ideal candidate brings hands-on experience with Shopify, Adobe Commerce (Magento), or other enterprise commerce platforms, combined with a strong understanding of UX, analytics, and conversion optimization. Please note, we are only accepting applicants from the provinces of Ontario and Québec for this role. For Québec-based candidates, fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe. Key Responsibilities 🔹 Business Analysis & Delivery Lead requirements gathering, discovery sessions, and stakeholder workshops Translate business needs into user stories, epics, process flows, and functional specifications Ensure requirements meet Definition of Ready (DoR) before development handoff Manage requirements traceability and alignment across project lifecycle Conduct gap analysis, feasibility assessments, and impact analysis 🔹 eCommerce & Digital Experience Analyze and optimize end-to-end customer journeys across eCommerce platforms Define solutions leveraging Shopify, Adobe Commerce, and related ecosystem tools Support replatforming initiatives (e.g. Shopify migrations) and site redesigns Collaborate with UX/UI teams on experience optimization and conversion improvements Translate business requirements into commerce features (catalog, checkout, promotions, search, personalization) 🔹 Data, Performance & Optimization Leverage analytics tools (e.g. Google Analytics) to monitor performance and identify opportunities Define and track KPIs (conversion, revenue, AOV, etc.) Support A/B testing, SEO, personalization, and CRO initiatives Provide dat...