Business Operations Associate, AI & Automation
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.We're hiring a Business Operations Associate to support variable pay and quota-setting across our GTM organization — and, more importantly, to help us automate and rebuild how this work gets done using AI. This is a builder's seat: high ownership, a lot of latitude, and real upside for someone who ships. Traditional RevOps experience is a plus, not a prerequisite — what we're optimizing for is an instinct for turning manual, spreadsheet-heavy process into agents and workflows. Who You Are Required Comfortable using AI tools daily (Claude, Cursor, ChatGPT, n8n, Replit, or similar), and genuinely excited to get better at directing them to do real work A builder's instinct — when you see a manual, repetitive process, your first thought is “how do I automate this,” not just “how do I do this faster” 0–3 years of experience in an analytical, operational, or cross-functional business role (revenue operations, sales operations, finance, business/product operations, or similar) — new grads with strong internship experience welcome Willingness to learn SQL well enough to draft queries with AI assistance and sanity-check the output against source data — you don't need to arrive fluent Strong Excel/Sheets skills and comfort with ambiguous, spreadsheet-heavy problems High attention to detail — this role touches people's paychecks, and precision matters Clear, professional communication — you'll coordinate directly with sales leaders, Finance, and Legal, and need to hold your own in those conversations Nice to Have Coursework or project experience with SQL, dbt, or BI tools (Mode, Looker, Tableau) Exposure to Salesforce or another CRM — this isn't a CRM-admin role, and we'd rather teach Salesforce to a strong builder than teach the automation instinct to a CRM specialist A personal project, class project, or internship where you built a script, automation, or tool that saved someone time Interest in sales compensation, forecasting, or GTM strategy as a career path What You'll Do AI & Agentic Automation Partner with the RevOps team to turn manual, spreadsheet-heavy steps of the comp process into small agents, scripts, and workflows — starting with well-scoped pieces, not the whole cycle. Examples of what a strong first project might look like: a checklist-style agent that flags obvious mismatches between a payout file and source data, a Replit tool that answers reps' basic crediting questions, an n8n workflow that reminds managers when their target approvals are due. Tools we use today: Claud...