Business Performance Manager

Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.  Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?  To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!Ready to be part of the experience?  Now, let’s discuss this role and what you will do to help achieve Fever’s mission.Are you a strategic thinker with a passion for operational excellence and a knack for collaboration? We’re looking for a highly motivated, hands-on, and analytically minded individual to join our team as a Business Operations Manager. If you thrive in dynamic environments, enjoy solving complex challenges, and are driven by measurable results, this role is for you. In this position, you’ll play a critical role in shaping and optimizing the core processes of our commercial teams across Fever. The ideal candidate combines strategic vision with operational expertise, is curious by nature, and has the confidence to take action while effectively working with diverse, cross-functional teams. The Role: Optimize Commercial Processes: Design, build, and implement the core processes of all commercial teams, ensuring alignment with Fever’s growth objectives and improving resource utilization Identify Operational Inefficiencies: Partner with commercial team leaders to identify bottlenecks, address potential issues, and deliver impactful solutions Lead High-Impact Projects: Drive end-to-end execution of projects that enhance performance across markets and regions in up to 40 countries Team Leadership: Manage, mentor, and inspire a team of up to five people, fostering collaboration and accountability Cross-Functional Collaboration: Work closely with diverse teams and stakeholders to ensure alignment and success in a multinational environment Who You Are: You are a highly analytical, detail-oriented professional with a proactive mindset and the ability to navigate complex challenges. You thrive in fast-paced settings and have the skills to manage multiple priorities with ease. A bachelor’s degree in Engineering, Mathematics, Statistics, Data Analytics, or a related STEM field 8+ years of experience in operations, strategy, or a similar role within a fast-paced, dynamic environment Proficiency in SQL...