Business Systems Consultant
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:For a journey this exciting and complex, we are looking for a Business Systems Consultant to join our Agile Delivery Practice team within Global Marketing Technology. Someone with expert business analysis skills, a strong grasp of Marketing and Digital Web technologies, and a strategic mindset. This role will require diplomatic facilitation and leadership skills to elicit and build requirements that enable exceptional solutions for business partners across Sun Life’s business organizations.We operate in a world where time-to-market and evolving business priorities drive our plans. The person who fills this role will need to be resilient, versatile, and equally effective in adapting to change as they are at following a process.What will you do?Support MarTech (marketing technology) initiatives by facilitating requirements gathering, analyzing key processes/solutions and defining user needs by translating them into requirements/epics/user stories/data mapping documents.Work as a valued member of a strong, collaborative Agile team, partnering closely with a Technical Product Owner, developers, QE, publishing, architecture and technology partners to deliver high-quality solutions.Partner with business and other stakeholders, vendors, application development and testing teams to ensure quality solutions meet the needs and expectations of our clients.Collaborate, review and provide feedback on business and technical documentation.Understand the technical and operational challenges and objectives that may impact the production release of an application/process. Use that to drive discussions about solutions and risk mitigation.Understand our deployment and release processes; anticipate any technical or operational challenges that could potentially impact the business; work cohesively with key partners to identify and address any issues that may surface.Promote learning within the team and contribute to the continuous improvement of our BSA and delivery...