Capacity Portfolio Representative

Do you enjoy creating new relationships? Are you a self-starter who thrives in a fast-paced, entrepreneurial environment? If so, our Capacity Portfolio Representative position might be the perfect fit for you! As a Capacity Portfolio Representative, you’ll blend inside sales, account management, and operations to grow and manage a portfolio of carriers. Your mission will be to deliver exceptional service by collaborating with trucking company owners, dispatchers, and drivers, ensuring the right truck is matched with the right shipment at the perfect time and price. If you’re driven by creating connections, solving challenges, and exceeding customer expectations, this role is for you. You’ll sharpen your sales skills and move fast to meet customers' supply chain challenges and business needs. The relationships you develop with carriers will fuel their success—and your own! So, what can we do for you?We believe that when you achieve, we succeed. Our commitment to your success starts on day one with a dynamic and comprehensive onboarding program designed to jumpstart your knowledge of the industry and C.H. Robinson’s systems and processes. You’ll benefit from top-tier training, continuous development, and a supportive team culture that empowers you to excel. Let’s talk money…We offer our Capacity Portfolio Representatives a competitive base salary, with opportunities to earn monthly bonuses based on stellar performance. Your drive and results will directly shape your financial success. Flexibility for your wellbeingAt C.H. Robinson we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role you will engage with peers in-office four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy. On your next adventure, you’ll…Establish and maintain carrier relationships through lead generation, cold calling, and referralsLearn about carriers’ business goals, preferences, and capabilities to maximize relationships and satisfactionMonitor account activity, identify inactive or underutilized accounts, and take action to reactivate themLeverage technology such as automated booking products, C.H. Robinson’s carrier website, and mobile apps to enhance carrier satisfaction and efficiency Support Capacity ProcurementAnalyze freight market trends, seasonality, and supply-demand factors to make informed pricing decisionsUse capacity analysis and internal costing tools to guide your buying and negotiating strategiesProactively post, negotiate, and secure available capacity to meet customer needs Deliver Exceptional Customer ServiceProvide outstanding service by addressing carrier issues promptly and implementing effective solutionsRegularly review and act on carrier feedback to improve serviceIdentify and recommend the best payment solut...