Case Manager

Job Description Specifications
Title:
ECM Care Manager
Reports To:
ECM/CS Project Director
Job Number:
 
Department:
JIR-ECM
Position Number:      
 
Location:
 
FLSA Exemption Status:     
Non-Exempt
Supervises:
N/A
Position Status:          
Full Time
Revised: 
03/23/2026
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Job Summary:
The Enhanced Care Management (ECM) Advocate is responsible for the  and coordination, improving health outcomes, enhancing  satisfaction, and reducing unnecessary healthcare utilization. ECM is a comprehensive, patient-centered approach to healthcare that aims to improve outcomes for high-need populations.  This involves the coordination of medical, behavioral, and social services to address the full range of patient needs, focusing on those with complex and chronic conditions.  ECM programs are designed to optimize care delivery, reduce unnecessary hospitalizations, and improve the overall quality of life for . The intention of our services is to help people who have not been able to get the needed help in terms of Housing, Mental Health, Substance Abuse treatment, and linkages to community resources to help minimize recidivism. The role of the ECM Advocate is to help create a supportive network of services and resources for the client to prevent reincarceration and support long term permanent housing goals.
This position specifically serves students across Orange County, including both in-custody services within county jail settings andpost-release services in the community. The ECM Advocate must be comfortable working in secure correctional environments and in the field, ensuring continuity of care from incarceration through successful community reintegration. This role requires strict adherence to county jail access protocols, safety procedures, and visiting regulations, while also maintaining flexibility to meet students in community-based settings throughout the county.
 
Essential Duties:
 
Conduct outreach to identify and engage eligible in...