Chapter Lead Engineer I
Chapter Lead Engineer – Global SigningEnterprise Content & Automation (EC&A) BEYour roleThis is your opportunity to shape a multidisciplinary chapter, develop talented people, and influence how EC&A delivers sustainable solutions for one of its global products.As Chapter Lead Engineer for Global Signing within Enterprise Content & Automation Belgium (EC&A BE), your focus is to develop the people in the chapter and enable dependable delivery across the squads. You align skills and capacity with priorities, foster a healthy engineering culture, and strengthen accountability for commitments, quality, and operational stability.Global Signing is the trusted digital gateway that turns customer and employee decisions into secure, legally binding agreements. It enables critical journeys, from onboarding and lending to mortgages and investments, to be completed seamlessly and with confidence. By strengthening trust, compliance, speed, and efficiency across ING, the product has a direct impact on how the bank serves customers and grows digitally.About EC&A BE Enterprise Content & Automation Belgium (EC&A BE) is part of the Global Tribe Enterprise Content & Automation (EC&A). EC&A delivers reusable content, document management, signing, archiving, workflow, and automation capabilities across ING. Products are consumed across Retail Banking, Wholesale Banking, Business Banking, and Group Functions and are delivered through a global operating model spanning Belgium, the Netherlands, and engineering hubs. Our ambition is to simplify the technology landscape, increase re-use of global capabilities, improve delivery quality, strengthen resilience, and leverage automation and AI to create seamless customer and employee experiences. What you'll doLead and develop the people in the chapterCoach and develop engineers through clear expectations, recognition, constructive feedback, and meaningful growth opportunities.Build an inclusive chapter culture that supports psychological safety, ownership, collaboration, and sustainable performance.Enable dependable delivery and operational stabilityTurn agreed priorities into clear capacity, staffing, and delivery plans across the squads.Make progress, dependencies, risks, and impediments visible. Balance delivery commitments with regulatory, platform, technical-debt, and stability needs.Align expectations and resolve issues with Product Leads, Architects, Engineering Leads, and Squad Leads.Enable engineering effectivenessDevelop the skills and practices needed for secure, compliant, reliable, and maintainable signing services.Promote automation, observability, resilience, security by design, modernization, and continuous improvement.Bring the chapter and delivery perspective into roadmap discussions and the development of achievable plans.How to succeedWe hire smart people like you for your potential. Our biggest expectation is that you'll stay cur...