Checker

Additional Considerations (if any):Daytime Shifts-At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Description:Job Title: CheckerDepartment: GroceryFLSA: Non-ExemptGeneral Function:As a cashier you'll be part of a growing innovative brand that prides itself on providing best in class customer service. We are looking for helpful smiles who enjoy working in a fast paced, customer focused environment.The cashier provides fast and friendly service to customers, assists them with questions and request. Operates a cash register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed.Core Competencies:PartnershipsGrowth mindsetResults orientedCustomer focusedProfessionalismReporting Relations:Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service ManagersPositions that Report to you: NonePrimary Duties and Responsibilities:Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.Makes an effort to learn customers’ names and to address them by name whenever possible.Assists customers by:escorting them to the products they’re looking forsecuring products that are out of reachloading or unloading heavy itemsmaking note of and passing along customer suggestions or requestsperforming other tasks in every way possible to enhance the shopping experience.Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.Operates cash register accurately and scans product, (where applicable).Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.Places merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed.Answers customer questions and concerns and follows-up with appropriate personnel.Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets.Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps.Required to know value, look-up numbers, department numbers, and features of items for which money is received.Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the ...