Chief of Staff to the COO

About HappyRobot

HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate - they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global enterprises worldwide.

 

Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto https://www.happyrobot.ai/blog/manifesto.

Role Overview:

Our COO is looking for a Chief of Staff to act as a force multiplier who will allow him to carry out special projects and execute on our plan to become a generational company. This is a role for a high output generalist who moves fluidly between big picture strategy and in-the-weeds execution. You are the connective tissue that keeps the leadership team aligned, the company's priorities on track, and the operating cadence sharp as HappyRobot scales.

Key Responsibilities:

- The Bridge to Leadership: act as a direct partner to the founders and executive team, translating strategic priorities into clear plans and following through until they land.

- Operating Rhythm: design and run the company's leadership meetings, all-hands, and quarterly planning cycles, and continuously improve the systems that keep the company aligned.

- Cross Functional Execution: lead special projects that span Product, Go-To-Market, and Operations, owning outcomes from scoping through completion.

- Metrics and Accountability: define and track company-wide OKRs with the COO and executive team, and use data to surface where the company is off track.

- Organizational Gaps: identify where struct...