Claims Management Specialist

About the Team

At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e-commerce experiences. From robotics to automation, we leverage cutting-edge solutions to meet the needs of millions. We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together — as individuals and as a team.

As a Last Mile Delivery Operations Professional, you'll be the driving force behind our European delivery network, ensuring timely and efficient order fulfillment for our customers. This is a hands-on, strategic role where you'll manage relationships with our 3PL partners and customs authorities, constantly seeking ways to improve delivery speed and efficiency. You'll be responsible for tracking key metrics and implementing best practices to ensure our operations are seamless and our customers are delighted.