Client Accounts Project Manager - CT

DLA Piper is, at its core, bold, exceptional, collaborative and supportive.  Our people are the backbone, heart and soul of our firm.  Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career.  Let’s see what we can achieve. Together.SummaryThe Client Accounts Project Manager, working in collaboration with and in support of the firm’s strategic initiatives, plays a key role in supporting partners who manage complex client portfolios. This position serves as a trusted liaison among partners, clients, and internal client administration, billing, collections, and accounting teams to support effective financial management, timely communication, and strong client service delivery.Location This position is located in our Chicago office and offers a hybrid work schedule. ResponsibilitiesManage day-to-day engagement with designated partners, clients, and internal teams to ensure financial administration needs are addressed with accuracy, urgency, and professionalism.Convert detailed billing, receivables, and matter information into clear business updates, insights, and recommendations that support informed partner and client decision-making.Produce recurring reporting and financial commentary covering billing activity, collection progress, account status, and related performance trends.Drive follow-through on outstanding items by coordinating with clients, partners, billing personnel, collections staff, and client administration teams through resolution.Research and resolve invoice questions, charge allocation issues, budget alignment concerns, and payment barriers in coordination with appropriate internal and external stakeholders.Support electronic billing by helping address submission errors, reductions, or rejections.Track accruals, approved budgets, alternative fee arrangements, and matter-level financial activity to identify exceptions, emerging risks, or profitability concerns requiring escalation.Evaluate aged receivables and open balances, partnering with responsible parties to remove obstacles, strengthen collection efforts, and improve cash flow outcomes.Maintain ongoing visibility into client payment activity and help execute focused collection strategies that support annual financial goals.Recommend and implement practical enhancements to workflows, communication practices, reporting methods, and service delivery processes.Establish reusable guidance, operational standards, and knowledge-sharing resources that promote consistency across the department and support broader strategic initiatives.Complete additional responsibilities as requested in support of departmental and firm priorities.Desired Skills  Strong understanding of legal billing, alternative fee arrangements, matter profitability, realization rates, and client service delivery models. Experience with billing, collections, client accounting, e-billing, budgeting, accruals, legal financial...