Client Manager - Legal & Professional

Do you enjoy building solid customer relationships resulting in growth?Do you enjoy collaborating cross-functionally to deliver on common goals?About our TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).About the RoleAs a Client Manager, you will manage, protect, and grow customer revenue through the sale of LexisNexis products, services, and content. You will build strong relationships with prospective and existing customers, identify opportunities to expand business, and help customers achieve value from our solutions. Success in this role comes from understanding customer needs, delivering tailored solutions, and consistently achieving sales and retention goals.ResponsibilitiesInitiating and answering inbound and outbound sales contact directly with prospective/existing customersAchieving and exceeding where possible your monthly sales and KPI targetAccepting orders, closing sales, and maintaining customer records on CRMRecording sales prospecting activity in computer-based tracking systemsWorking with moderately complex territory assigned accounts, products, services, sales or account management processesContacting clients with moderate authority and opportunity to set and negotiate service termsContinuing to build knowledge of business and the market or account needsRequirementsBe able to adapt information and style to the audienceBe able to develop competence by performing structured work assignmentsHave general understanding of sales methodology and a proven track record in achieving sales quotasBe able to apply broad knowledge of products and solutionsDisplay excellent experience in telesales and selling subscription productWork in a Way That Works for YouWe promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working PatternWorking flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.About the BusinessLexisNexis L...