Client Solutions Specialist - Legal
Octus Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets. For more information, visit: https://octus.com/ Working at Octus Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, and much more. RoleWe are seeking a highly motivated Solutions Specialist to join Octus to support the firm’s expansion strategy. This unique hybrid role sits at the intersection of Sales and Product. This is a high-impact, client-facing position ideal for a commercially minded professional, with deep legal, buy side, and/or sell-side experience and a passion for credit. Working closely with Account Managers and Product Owners, you will play a central role in driving the successful adoption of our newest and strategic news, analysis, data, and workflow solutions. This is a New York-based position, with an in-office requirement of 3 days per week. Key Responsibilities Trial management and Solutions-based demos Partner with Account Managers to execute demos/trials for designated cross-sell opportunities within the legal, buy side, and/or sell-side segments. This will include our newest and most strategic solutions. Serve as the solutions specialist during the sales cycle, conducting persona-based solutions-focused demonstrations to ensure effective product adoption during the trial phase. Develop customized trial plans, success criteria, and compelling use cases tailored to each client's specific workflow. Document and standardize successful trial methodologies to create scalable "playbooks" and sales enablement materials for the wider sales organization. Product & Market Feedback to Product Owners & Sales Leadership Actively gather qualitative and quantitative feedback from clients and prospects during demos/trials regarding product features, usability, performance, and commercial viability. Synthesize market intelligence and client feedback into clear, actionable requirements and recommendations for the product owners to inform the product roadmap. Weekly feedback and alignment calls with product owners and sales leadership. Commercial & Technical Expertise Maintain a deep understanding of the competitive landscape, industry trends, and the specific client workflows within the segment allocated. Collaborate with Product/Market...