Client Support Coordinator (Philippines) - INTERNAL ONLY
Description & Requirements
Who We Are
Intrinsic Digital, Inc. (http://www.intrinsicdigital.com) is at the forefront of digital marketing. Our service lines include Apartment Geofencing, Kurie, Hotel Geofencing, and Restaurant Geofencing, offering mobile and streaming TV advertising to the multifamily, hospitality, and restaurant industries.
Intrinsic Digital is a fully remote company with team members located across the United States and the Philippines. Our culture is based around our Core Focus, “We love the journey and embrace what’s next” and six Core Values: Accountability, Authenticity, Caring, Neutralevity, Surprise & Delight and X-Ray Vision. We may be remote, but no one is isolated in their work. Our initial onboarding and ongoing collaboration efforts have formed a cohesive team. We were voted No. 1 Best Place to Work in Multifamily and certified Great Places to Work in 2024. Employees consistently score us above 9 out of 10 on two key satisfaction categories: “Intrinsic Digital cares about my well-being” and “I would recommend Intrinsic Digital as a great place to work.”
Who You Are
You’re a highly organized and reliable team member who thrives on structure, checklists, and behind-the-scenes support. You love being the go-to for task completion and keeping workflows clean, accurate, and moving forward. You take pride in your precision, responsiveness, and ability to follow processes that support broader team success.
Only applicants currently residing in the Philippines will be considered.
Qualifications
- Bachelor's degree in marketing, business, communications, or related field
- 2+ years of experience in admin support, operations, or client services
- Proficient in Microsoft Office and/or Google Workspace, including Excel/Sheets, Word/Docs, and PowerPoint/Slides
- Experience with data cleaning, preparation, visualization, management, and analysis
- Able to maintain accuracy and meet deadlines in a high-volume, fast-paced environment
- Strong analytical skills with the ability to review and interpret data to understand tasks and requirements
- Experience with HubSpot and Asana preferred
- Background in digital marketing, marketing, or multifamily is a plus
- Strong organizational skills and attention to detail
- Excellent written and verbal communication
- Ability to follow established workflows and meet deadlines
- Background in digital marketing, marketing, or multifamily is a plus
Four Must-Have Skills
- Strong attention to detail - Able to catch errors and maintain accuracy when working with data, reports, recommendations, and campaign details.
- Analytical and problem-solving skills - Comfortable reviewing performance data, identifying trends or issues, and making data-driven recommendations.
- Excel/Google Sheets and technical proficiency - Comfortable working with spreadsheets and willing to learn and navigate different platforms and tools.
- Task and time management - Able to prioritize multiple tasks,...