Clinical Research Specialist Operations Manager
About N-Power Medicine
N-Power Medicine aims to establish a new paradigm in drug development by reinventing the ‘how’ and transforming clinical trials through better integration with clinical practice, ensuring broader participation by physicians and patients. We are building an exceptional multi-disciplinary team with diverse expertise spanning healthcare, engineering, technology and regulatory, and with people who share our core value of Empowering Community through generosity, curiosity and humility. We are working with urgency to bring better therapies to patients faster.
Position Overview
The Clinical Research Specialist (CRS) Operations Manager is responsible for the day to day leadership, performance, and compliance of research staff supporting a designated health system account(s). This role serves as the primary operational leader for assigned sites, ensuring team members are onboarded efficiently, trained appropriately, and supported in delivering high quality, compliant services.
The Manager partners closely with the Associate Director to execute staffing plans, support hiring, maintain strong customer relationships, and drive staff development. While the Associate Director owns strategic planning and system level growth, the Manager ensures operational excellence and consistent execution at the account and site level.
This is a remote role.
Role Objectives and Responsibilities
Team Leadership & Daily Operations
Provide direct, day to day leadership for the CRS team assigned to a specific region
Set clear expectations for performance, workflows, and professional behavior.Monitor workload distribution and staffing coverage across assigned sites
Address routine performance issues and escalate as appropriately to the Associate Director
Foster a positive, accountable, and highly engaged team culture
Hiring, Onboarding & Training Execution
Partner with the Senior Manager to support hiring needs
Own rapid and effective onboarding for new team members...