Cloud Engineer, Managed Services
Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Key ResponsibilitiesCloud Platform AdministrationManage and support AWS cloud infrastructure and services including: EC2 EKS Application Load Balancer (ALB) VPC Auto Scaling GroupsPerform cloud resource provisioning, configuration, and maintenance.Manage storage services, snapshots, backups, and recovery activities.Support cloud infrastructure optimization, scaling, and performance improvements.Infrastructure as Code (IaC)Deploy, modify, and maintain AWS infrastructure using Terraform.Troubleshoot Terraform deployment and configuration issues.Manage infrastructure lifecycle through reusable Terraform modules and templates.Ensure infrastructure consistency and compliance through IaC best practices.Cloud Operations & MonitoringMonitor AWS workloads using CloudWatch and other operational tools.Investigate and resolve production incidents and alerts.Analyze cloud and operating system logs to identify root causes.Troubleshoot performance issues involving: CPU Memory Storage Network connectivityProvide recommendations for resource optimization and cost efficiency.Windows & Linux AdministrationAdminister and support Windows Server and Linux environments.Perform server provisioning, patching, maintenance, and troubleshooting.Support application deployments and infrastructure changes.Conduct system performance tuning and health checks.Security OperationsConfigure and manage: Security Groups Network ACLs IAM roles and permissionsMonitor security findings and support remediation activities.Work with AWS security services such as: GuardDuty Security Hub Firewall and network security controlsDisaster Recovery & Deployment SupportSupport backup, restore, and disaster recovery processes.Participate in DR drills and failover validation exercises.Support production releases and deployment activities.Verify system and application stability post-deployment.Required Skills & ExperienceAWS Cloud ServicesStrong hands-on experience with: EC2 EKS VPC ALB CloudWatch Auto Scaling Storage and Snapshot ManagementTerraformProven experience deploying and managing AWS resources using Terraform.Strong understanding of Terraform modules, state management, and dependency management.Experience troubleshooting Infrastructure as Code deployments.Operating SystemsStrong administration skills in: Windows Server Linux (RHEL, CentOS, Ubuntu, Amazon Linux)Knowledge of system performance tuning, patching, and troubleshooting.Monitoring & TroubleshootingCloudWatch monitoring and alert management.Log analysis and incident investigation.Performance troubleshooting and root cause analysis.Networking fundamentals including routing and connectivity troubles...