Collections & Forderungsmanagement Specialist (m/w/d)
Why roadsurfer?
- TEAM SPIRIT & TEAM EVENTS: Look forward to a friendly atmosphere with flat hierarchies, lots of fun, and great team spirit, as well as regular team events like group sports sessions, pizza & beer nights, and more.
- FLEX WORK & WORKATION: Enjoy flexibility in working hours with our Flex Work Policy, allowing you to alternate between office days and home office days, and even work for one month per year from anywhere in Europe.
- PERSONAL DEVELOPMENT: We support your personal and professional growth through an individual growth plan and our in-house academy.
- CAMPER BUDGET: You’ll receive an annual free rental for our campers, so you can experience the #happyroadsurfing lifestyle yourself.
- JOB BIKE: Stay fit with our job bike offer.
- DISCOUNTS: Take advantage of our corporate benefits platform, the Travel Industry Card, and family & friends discounts.
- THE PLACE TO BE: Enjoy a beautiful, bright office equipped with everything your heart desires, including a ping pong table and foosball.
- OFFICE DOGS: Dogs are more than welcome at our office!
You take ownership of receivables management across the full order-to-cash process and build it into an AI-supported, scalable function.
Your responsibilities
- Identify and implement automation and AI use cases across payment allocation, dunning, and fraud detection
- Manage and continuously improve payment flows, refunds, and outstanding receivables
- Build a fact-based understanding of payment behavior and anomalies (fraud patterns)
- Work closely with Customer Service, Legal, Damage Invoicing, and IT to develop integrated solutions
- Collaborate with external market partners such as Crefo outside Germany to improve credit assessment processes
What you bring
- Completed vocational training in a commercial or financial field with experience in payment processing, receivables management, or accounting, or a degree in business administration
- You get to the...