Collections Specialist

Greenberg Traurig (GT), a global law firm with locations across the world in 16 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.Join our Revenue Management Team as a Collections Specialist located in our Boston office (Hybrid)We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client-focused mindset and an initiative-taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.This role will be based in our Boston office, on a hybrid basis. This position reports to the Billing Manager. The candidate must be flexible to work overtime as needed.Position SummaryThe Collections Specialist is responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, clients and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, e-bill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed.Key ResponsibilitiesResponsible for daily functions of collection efforts, including inventory review, regular consultation with the Billing Attorneys to review issues related to A/R and determine best strategy for collectionMeet with Billing Attorneys on a monthly basis to review aged investment balances and provide status of investment amounts to local and firm managementPrepares collection and A/R related reports for discussion with the Billing Attorneys Account reconciliation with special emphasis on high-risk accountsEvaluates and recommends on best practices for collection effortsContacts clients regarding payments and assess the collectability of the outstanding amounts dueReviews and analyzes short payments and resolve in a timely mannerProactively and efficiently communicates A/R information to office and firm managementQualificationsSkills & CompetenciesHighly effective communication, analytical and negotiation skillsExtensive knowledge of collectionsExcellent communication skills to liaise effectively with attorneys, clients, and administrative staff  Strong project management and organization skills requiredMaintain strict confidentiality Ability to work independently, in an organized fashion and manage multiple projectsMust have the ability to work under p...