Commercial Support Specialist
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.About this Talent CommunityDow is building a network of qualified candidates for current and future opportunities across our Commercial organization. By joining this Talent Community, you may be considered for current and future openings that match your skills and experience.Opportunities may include: Commercial Support Specialist based on Bogota and Mexico City.Responsibilities: Collaboration with forecasts and sales plans processes. Follow up customer orders to ensure sales estimates are met; support critical orders /accounts evolution. Guardian of business figures to support the commercial team; collaborative work with different business units/regions/functions to optimize results.Active participation in commercial meetings providing an overview of the business situation. Allocation Management: guaranteed allocated volumes are covered. Samples process tracking management. Participate in business readiness and improvement projects activities. Follow up and support all updates on CRM (Customer relationship management). Collaborate with contracts (distribution/rebate) development, execution, and formalization in contract tools (CRM). Analyze and support the implementation of pricing guidelines. Support with pricing tools Smartprice and Vendavo. Qualifications: Bachelor’s degree in Engineering and Business Administration or related fields. Advanced Excel. English (Advanced). Prior commercial support/customer service experience. SAP Reporting (DSR) and Power BI. Microsoft Teams Skills: Collaboration. Teamwork. Analytical skills. Clear and effective oral and written communication. Strong initiative and sense of urgency. Problem-solving, Customer Focus, and Organization. Ability to deal with multiple priorities. Additional Notes:Sign in or create your account.Make sure your resume is accessible. Easily link your LinkedIn Profile to load your resume when logging into apply.Benefits – What Dow offers you We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and yo...