Community Engagement Liaison (NC - Charlotte)

About this role This is a hybrid role. The ideal candidate will reside in Charlotte, North Carolina.  Summary Community Engagement Liaisons serve as Boulder Care’s referral relationship managers, responsible for building and strengthening referral pathways that connect more patients to care. In this role, liaisons develop partnerships with key decision-makers across healthcare systems, community organizations, reentry systems to position Boulder Care as a trusted addiction care partner. This position focuses on proactively meeting with referral partners, identifying new referral opportunities, and independently expanding networks that support patient growth. Liaisons use enrollment & referral data to strengthen partnerships, demonstrate impact, and improve collaboration with referral sources. Success in this role depends on strong relationship-building skills, strategic partnership development, and a consistent focus on increasing patient access to Boulder Care’s services. The ideal candidate for this role is comfortable working with a variety of stakeholders and is comfortable working with a considerable amount of autonomy in organizing and prioritizing outreach. Community Outreach - 75% Conduct outreach to local and regional partners to develop, improve, and sustain relationships, including but not limited to healthcare providers, community agencies, correctional facilities, treatment facilities and other referral sources Coordinate efforts to manage and grow enrollment for targeted regions, including tracking and ensuring systematic outreach to encourage referrals Lead and present marketing presentations in various meetings, both in person and virtually Evaluate and track effectiveness of outreach activities Identify leads for expansion of services and develop strategy in assigned areas Establishes and maintains relationships with referral partner accounts and  community resources Assists with community outreach and education regarding Boulder Care’s services Meet or exceed established productivity metrics and enrollment targets Planning & Documentation - 15% Completes documentation and sends follow up correspondence within 48 hours of performed activities Assumes other duties in support of organizational needs Consistent planning, tracking and documenting of activities Weekly meetings with state based teams, enrollment leads, and others Project Management - 10% Coordination with internal departments to align messaging, marketing materials and enrollment attribution and statewide partnerships. Create 6 to 12 month statewide plans in collaboration with growth and leadership teams. Required Skills Self-Motivated & Proactive – Takes initiative to identify opportunities, drive engagement, and follow through on commitments without constant supervision Autonomous & Entrepreneurial – Thrives in an independent work environment, demonstrating ownership, accountability, and the ability to build something from the ground up P...