Compliance Analyst

JOIN THE TILT TEAM

At Tilt, we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond credit scores, using over 250 real-time financial signals to recognize real potential. With millions of customers worldwide, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.

THE OPPORTUNITY: COMPLIANCE ANALYST

As a Compliance Analyst at Tilt, you’ll be integral to ensuring our products, processes, and customer interactions meet the highest regulatory and compliance standards. This role involves collaborating across teams and contributing to key compliance functions, including UDAAP program management, complaints management, marketing reviews, audit requests, and more. Your attention to detail, proactive approach, and analytical mind will help Tilt build trust with our customers and partners while fostering an innovative culture of compliance.

Tilt is a remote-first company. We drive connectivity through regular company offsites. Travel for company offsites is expected at a minimum 2 times per year.

HOW YOU'LL MAKE AN IMPACT

Complaints Management:

- Dig into complaints to uncover patterns and systemic issues, transforming customer pain points into actionable insights that shape Tilt’s products and services

- Deliver trend analysis and clear, impactful recommendations to both frontline teams and Tilt’s leadership, driving continuous improvement across the company

- Craft thoughtful and accurate responses to regulatory complaints that reflect our commitment to transparency and trust

Support UDAAP Program Management:

- Help maintain the UDAAP risk inventory, mapping Tilt's products and customer touchpoints to potential consumer-harm exposures and keeping risk ratings and ownership current as products evolve

- Review customer support and operational processes and test AI chatbot w...