Corporate Account Manager, Microelectronics
Corporate Account Manager – Microelectronics Role OverviewMicroelectronics Corporate Account Manager (CAM) is essential for driving growth in the Microelectronics CTG businesses in Southeast Asia (SEA), managing and developing a portfolio of corporate account customers. This role demands strategic thinking and the ability to establish key partnerships for market expansion, focusing on building and maintaining high-wide-deep relationships with customers, design consultants, contractors, and end-users.The successful CAM will penetrate and develop strategic relationships and opportunities with both new and existing accounts, building a robust sales pipeline to drive business growth. The CAM will also conduct regular business reviews, create competitive advantages with existing accounts, and support customers’ sustainability goals and key business drivers through targeted improvement projects. This role requires a proactive approach to identifying opportunities, delivering value, and ensuring that customer needs are met in alignment with the division’s objectives. Demonstrating agility and proactiveness in a fast-paced industry, the CAM will engage with multiple stakeholders and collaborate closely with internal teams, including technical consultants, R&D, and marketing, to support innovation and effectively communicate Ecolab’s total solution approach across various levels within client organizations.Key ResponsibilitiesBusiness Planning & ReviewIdentify growth opportunities with targeted action lists & resource plans.Develop level deployment plans for divisional programs and initiatives ensuring delivery of excellent customer service.Coordinate and build business reviews at identified accounts at plant, country, and/or divisional level ensuring agreed action plans are delivered.Monitor and report market intelligence, business trends, and competitor activity.Support R&D, marketing, and technical consultants in giving market feedback for innovation development.Organize customer and plant site tours and up-to-date gains/losses reporting.Account & Contract ManagementBuild and maintain relationships at all levels, including operations, engineering, procurement and C-suite stakeholders.Own corporate-account governance, contract compliance, pricing strategy, renewals and commercial negotiations in line with internal policies.Coordinate Ecolab resources across countries and sites to deliver consistent service, implement commitments and resolve escalated issues.Prepare, finalize, and present customer proposals aligned to internal approval processes (PCAF).Customer Value Delivery and DocumentationIdentify, propose, deliver, and document customer value opportunitiesIdentify opportunities to win and deploy innovation.Leverage field, engineering, and support teams to develop plans to improve customer operations.Special Focus AreasEstablish and grow relationships with major corporate accounts in SEA and promote deployment of innovati...