Credentialing Specialist

About ShiftKey

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com http://www.ShiftKey.com.

The role

We're looking for a detail-oriented, proactive Credentialing Specialist to join our credentialing team. In this role, you'll verify healthcare provider credentials in a high-volume environment where both speed and accuracy matter - work that directly impacts compliance, mitigates risk, and ensures qualified professionals can begin providing care without delay. This is a production-driven role with clear, transparent performance metrics, so you'll always know exactly where you stand and how you're succeeding. You'll be part of a collaborative, supportive team in a growing tech company, with plenty of opportunities to learn and take on new challenges.

Where you’ll work

This is a full-time, hybrid role based at our Irving, Texas, head office. Once fully trained, you’ll be in the office three days a week (Tuesday, Wednesday, Thursday), and work remotely the other two days. Typical hours are 8:30 AM to 4:30 PM, with some flexibility to accommodate personal needs.

What you'll be doing

- Manage and process a high volume of credential verifications - around 2,500 per month once fully ramped - while maintaining a minimum 90% accuracy rate.

- Carefully review applications, primary source verifications, licenses, and certifications to ensure...