Criminal Research Specialist

As a Criminal Research Specialist, you will conduct thorough and accurate research into individuals’ criminal histories to support background screening processes. This role requires exceptional attention to detail, analytical thinking, and adherence to legal and ethical guidelines. You’ll collaborate with internal teams to ensure high-quality, compliant results for our clients.

What you’ll do:

- Review database search results (SSN Trace, Nationwide Criminal Database) to determine additional names or searches needed.

- Perform criminal record research through various court access systems and public records. Contact courts and verified sources via phone, email, fax, and mail when additional research is required.

- Apply company guidelines, federal and jurisdiction-level regulations, and client-specific rules when processing requests. Document all actions taken within internal and client-facing notes.

- Compile accurate, compliant consumer reports for Foley clients.

- Communicate internally with quality control and other team members to ensure timely, high-quality results.

- Communicate externally with customers and vendors as support needs arise

- Contribute ideas to improve processes and collaborate across departments.

- Work across numerous platforms, while implementing new tools and strategies to drive the business forward for our customers

Who you are:

- Bachelor’s degree in criminal justice or related field, or equivalent experience in criminal records research, legal, or court systems.

- Previous experience in background screening or related industry (criminal research, investigations, law enforcement).

- Strong knowledge of the U.S. criminal justice system and ability to interpret court cases and terminology.

- Familiarity with FCRA and state regulations; ability to apply compliance standards.

- Exceptional attention to detail and problem-solving skills.

- Excellent verbal and written communication skills.

- Proficient in Micr...