Crisis Specialist
Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!JOB DESCRIPTION:SUMMARY OF POSITIONThe Mobile Crisis Specialist is responsible for providing face-to-face, phone, and telehealth crisis response and assessment services to those individuals who are experiencing a behavioral health crisis. This position ensures continuity of care through safety planning, service linkage, and follow-up support, while maintaining accurate and timely documentation in accordance with organizational, clinical, and regulatory standards. Mobile Crisis Specialists operate as part of a multidisciplinary crisis response team and contribute to a coordinated system of care that promotes safety, stabilization, and recovery in the community.This is an in-person position that will require travel to other counties. This will be a Tuesday through Saturday 4p-12a position. Bachelor's degree required. ESSENTIAL DUTIES & RESPONSIBILITIESRespond to behavioral health crisis calls in the community, by phone, or via telehealth, providing timely, trauma-informed crisis intervention and stabilization services.Conduct rapid, comprehensive assessments of individuals in crisis, including evaluation of safety risk, suicide/homicide risk, and immediate support needs.Implement evidence-based de-escalation strategies to safely stabilize individuals experiencing acute psychiatric or emotional distress.Develop immediate, practical safety plans in collaboration with individuals served, incorporating natural support and community resources.Determine appropriate level of care and facilitate referrals to least restrictive, clinically appropriate services, including outpatient, inpatient, or community-based supports.Coordinate with law enforcement, emergency departments, 911/EMS, and other first responders when clinically indicated to ensure safety and continuity of care.Complete all required documentation of assessments, interventions, disposition decisions, and follow-up plans accurately and within required timeframes.Provide follow-up outreach as assigned to support stabilization, engagement in services, and reduction of future crisis episodes.Collaborate with internal teams and external partners, including behavioral health providers, hospitals, schools, and community organizations, to ensure coordinated care.Maintain professional, culturally responsive, and person-centered interactions with individuals, families, and community s...